Privacy Policy

At Kommudi Digitals, we respect your privacy and are committed to protecting your personal data in compliance with Malaysia’s Personal Data Protection Act (PDPA) 2010.

  • Data Collection: We may collect personal details such as name, email, phone number, company information, and project requirements when you engage with us.
  • Use of Data: Your information will only be used to provide services, respond to inquiries, improve our solutions, and for legal compliance.
  • Data Security: We implement strict security measures to safeguard your information from unauthorized access, misuse, or disclosure.
  • Third-Party Sharing: We do not sell or trade your data. Limited sharing may occur with trusted partners (e.g., payment gateways, hosting providers) strictly for service delivery.

Your Rights: You may request access, correction, or deletion of your data by contacting us at hello@kommudi.com].

Terms of Service

By accessing or using our website and services, you agree to abide by the following terms:

  • Service Engagement: Projects begin upon mutual agreement, scope confirmation, and initial deposit (where applicable).
  • Client Responsibilities: Clients must provide accurate information, timely feedback, and required assets to avoid delays.
  • Intellectual Property: Unless otherwise agreed, all final deliverables are owned by the client upon full payment. Kommudi Digitals retains the right to showcasenon-confidential work in our portfolio.
  • Prohibited Use: Our services may not be used for illegal, fraudulent, or harmful purposes.
  • Amendments: Kommudi Digitals reserves the right to update these terms without prior notice.

Refund & Cancellation Policy

We strive to deliver high-quality digital solutions. However, we maintain the following guidelines regarding refunds and cancellations:

  • Deposits/Advance Payments: Non-refundable once work has commenced.
  • Project Cancellation: If a project is cancelled mid-way by the client, charges will apply for completed milestones.
  • Refund Requests: Refunds are only applicable in cases of non-delivery due to our negligence.
  • Service Guarantee: Issues caused by technical errors on our part will be corrected without additional cost.

Cookie Policy

Our website may use cookies and tracking technologies to:

  • Enhance user experience.
  • Analyze traffic and performance.
  • Deliver relevant marketing campaigns.

You can adjust cookie preferences through your browser settings.

Limitation of Liability

Kommudi Digitals shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our services.
  • Delays caused by third-party vendors, client-side delays, or factors beyond our reasonable control.